REFUND POLICY

1. General Information: Hamaari koshish hai ke aap hamari products se puri tarah se satisfied rahein. Agar aap hamare products se khush nahi hain, toh humare paas refund aur exchange options hain.

2. Eligibility for Refunds:

• Refunds sirf un products ke liye available hain jo 30 din ke andar return kiye gaye ho.
• Product ko original condition mein aur original packaging ke sath wapas bhejna zaroori hai.
• Sale items, customized products, aur perishable goods ke liye refund policy nahi hai.

3. Refund Process:

• Agar aapko refund chahiye, toh sabse pehle humein apni request [email address] par bhejein.
• Hum aapki request receive karne ke baad, 5-7 business days ke andar review karenge aur aapko response denge.
• Refund ke liye, product ko hamare return address par bhejna hoga. Return shipping ki cost aapko khud bear karni hogi.

4. Refund Amount:

• Refund amount mein original shipping charges shamil nahi honge, aur return shipping charges bhi aapke khate se katne honge.
• Refund aapke original payment method par process kiya jayega.

5. Non-Refundable Items:

• Sale items
• Customized products
• Perishable goods (jaise food items)
• Digital downloads aur software

6. Damaged or Defective Items:

• Agar aapne damaged ya defective product receive kiya hai, toh humein [email address] par within 7 days ke andar inform karen. Hum aapko replacement ya full refund provide karenge.

7. Exchanges:

• Exchanges bhi available hain. Agar aap kisi product ko exchange karna chahte hain, toh humein [email address] par contact karein aur hum aapki help karenge.

8. Contact Information:

• Kisi bhi query ya refund request ke liye aap humse contact kar sakte hain:
  • Email: [email address]
  • Phone: [phone number]

9. Changes to Refund Policy:

• Hamari refund policy kabhi bhi update ki ja sakti hai. Updates ke liye hamari website ko regularly check karte rahein.

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Is template ko aap apne store ke specific needs ke hisaab se adjust kar sakte hain. Agar aapke store ke liye koi specific requirements hain, toh unhe bhi include kar sakte hain.